Privacy Policy

At jackcana.tours we respect and are committed to protecting your privacy. For this reason we adopt this Privacy Policy applicable to the handling of your information, so that you know how your personal information is processed and used on this website, and we try to do it in the best way so that it is easy to read and understand.

Any questions in this regard, do not hesitate to write to us at contacto@jackcana.tours

The following policies only have effect on this website. We are not responsible for any security breach or for any action by third parties related to the receipt of the information.

There are four concepts that you should consider when reading the text below:

When we talk about AUTHORS, we mean Jackson, Oscar and José Carlos who we are the owners and who we write on this website.

When we talk about the WEBSITE, we refer to the website jackcana.tours.

USERS are the people who access, browse and / or use this WEBSITE.

Regarding the CONTENT, we include all the articles, images, information, videos, graphics, services and data included in this WEBSITE and created by the AUTHORS.

In order to navigate the WEBSITE and its sections, no data is requested from the USERS.

However, there are certain cases in which USERS voluntarily provide their data to the WEBSITE, which we mention below:

Make a reservation for an excursion on our page. In that case we only recapitulate your information to be able to make the reservation of the excursion effective. In addition, we can also use this data to be able to contact THE USERS.

Through the contact form that we have on a page within the WEBSITE to send us a private email. We collect the data mentioned there, in which only the Name and Email are required. In that case, we will only use the data provided to be able to answer your questions, queries, complaints or concerns to said email that you have provided us.

In any of the aforementioned cases, the categories of data that are processed are identifying data. In no case do we deal with specially protected categories of data.

Third-party resources to whom your data may be communicated when leaving a comment:

Hosting: The data you provide will be located on the servers of ProfessionalHosting, hosting provider of our WEBSITE. You can read the privacy policy at https://www.profesionalhosting.com/contratos/privacidad.html.

WordPress / Gravatar: The site uses the WordPress platform to receive comments. The Gravatar service has the following privacy policy: https://automattic.com/privacy/. If you are using it, when your comment is approved, the image of your profile will be visible to the public next to your comment.

Akismet: to avoid spam, we use Automattic's Akismet plugin, with the following privacy policy https://automattic.com/privacy/.

The data offered by users will only be used for the destination that was provided.

We also maintain a strict NO SPAM policy, which means that we do not intend to sell, rent, or deliver the email address information to third parties without the consent of the visitor.

We are committed to:

Minimize data: we will only request data that is strictly necessary in relation to the purposes for which we require it.
Loyalty and transparency: we will always ask for your consent.

Conservation Period: they will be kept indefinitely unless we mention otherwise, or until you request to delete them.

Confidentiality and integrity: we will treat the data in such a way as to guarantee adequate security and confidentiality. We will always take all the precautions that we consider necessary to avoid unauthorized access to the data you provided us, which we will expand on in the next point.

This website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, to prevent unauthorized access to data.

On our WEBSITE we have installed an SSL certificate. This means that your data is transmitted in an encrypted or encrypted form, that is, in a secure way between the server and the user.

However, we cannot guarantee the security of the internet or that data is accessed through fraudulent acts by third parties, although we do everything possible to prevent that from happening. In the event that an incident of these characteristics occurs, when the AUTHORS of the WEBSITE find out, we will inform the USERS.

Although this WEBSITE may contain links to other websites, the WEBSITE is not responsible for the privacy practices or the content of the same and does not share individual personal information that you have provided with the sites to which it is linked. You can check each of these websites for their respective privacy policies.

We must also bear in mind that at any time you can voluntarily disclose information online (for example through e-mail, discussion list, forums, etc.) and that information could be collected and used by others. That is why we recommend that you always exercise caution with whom you share your personal information.

The WEBSITE and its articles may contain embedded content from other websites, whether they are articles, images, maps, videos, etc.

The embedded content behaves in the same way as if the USER had directly visited the other website.

These other websites could collect data about the user, use cookies, etc.

We use Google Analytics, an analytical service provided by Google Inc.

Google Analytics uses cookies to help the website analyze how users use it. The information generated by the cookie about the use (including IP address) is transmitted and filed by Google on its servers in the United States. Google will not associate your IP address with any other data held by Google.

On our WEBSITE we offer you links and services related to the different social networks. If you are a member of one, by clicking on the corresponding link, the provider of the social network will be able to link your profile data with the information of your visit to the web.

On the other hand, at any time you can stop interacting, follow or receive information from the social profiles of jackcana.tours, as well as delete the contents that no longer interest you or restrict who you share your connections with. All of this can be done through the mechanisms stipulated in the different social networks, since it is not the management of this website.

To guarantee your privacy on social networks, we recommend that you configure your profile according to your convenience, and that you read the Privacy Policies of each one beforehand, which we share with you below:

Facebook: https://www.facebook.com/help
Instagram: https://help.instagram.com/155833707900388
Twitter: https://twitter.com/privacy
Youtube: http://www.google.es/intl/es/policies/privacy/
Google: http://www.google.es/intl/es/policies/privacy/
Pinterest: https://policy.pinterest.com/es/privacy-policy

On the WEBSITE you will find within the CONTENT links or external links to other web pages, which are not operated or controlled by our WEBSITE. We do not guarantee, nor are we responsible for the reliability, legality, usefulness, veracity and timeliness of the contents of said websites or their privacy practices. Therefore, please, before providing personal information to sites outside our WEBSITE, you should consider that their privacy policies may differ from ours expressed here.

We provide external links to complement the information or show our work, but jackcana.tours is not responsible in any case for the results that may be derived to the USER by accessing said links.

As a USER, you are solely responsible for the veracity and correctness of the data you provide us, exonerating the AUTHORS and the WEBSITE from any responsibility in this regard.

The USERS guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, for which they undertake to keep them duly updated.

The USER agrees to provide complete and correct information in the contact or subscription form.

On the other hand, the USER declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by this WEBSITE in the manner and for the purposes that have been indicated in this Privacy Policy. Privacy.

In case you want to access the data you provided on this WEBSITE, either to update, rectify or cancel them, you can at any time send us an email to contacto@jackcana.tours with the subject "Data Protection" and thus exercise your rights of opposition, access and information, rectification, cancellation of your data and revocation of the authorization. This will not be retroactive.

The AUTHORS reserve the right to make changes to this Privacy Policy, in which case the changes will be made on this page, for which we recommend reading it from time to time.

If you have any questions regarding the processing of your data and your privacy, please write to us!

JackCana Tours offers booking services for tours, excursions and activities in the Dominican Republic through its website: https://jackcana.tours.

JackCana Tours S.R.L
RNC: 132-37466-5
Fiscal and commercial address: Av. Estados Unidos, 21, Plaza Progreso. Local E2. Bávaro, Higüey 23000, Dominican Republic
Email: contacto@jackcana.tours

Turisticas del Caribe LLC
State File Number: 7132611
Business and Tax Address: 30B HARKLE RD STE 86P SANTA FE, NM 87505
Email: contacto@jackcana.tours