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JackCana Tours

The best tour operator in Punta Cana

Excursions in Punta Cana

The most spectacular tours and excursions in Punta Cana
Enjoy our wide variety of excursions and tours in Punta Cana. Discover our privileged environment on our fantastic Caribbean island. Check our catalog:

Buggies

🏆 TOP SALES
4h
Mon - Sun
Macao
20 max

Horse ride

🏆 TOP SALES
1-2 h
Mon - Sun
Uvero Alto
20 max

ZipLine

🏆 TOP SALES
5h
Mon - Sun
Anamuya
15 max

Santo Domingo

🏆 TOP SALES
10h
M - W - F
Sto Domingo
12 max

Safari

🏆 TOP SALES
10h
Mon - Sun
Higüey
15 max

Party Boat

🏆 TOP SALES
3h
Mon - Sun
Bávaro
35 max

Snorkeling

4h
Mon - Sun
Bávaro
25 max

Samaná

11h
Tue - Thu
Samaná
15 max

Catalina Island VIP

7h
M - W - F
Catalina
12 max

Fishing

4h
Mon - Sun
Cap Cana
7 max

Private Fishing

7h
Mon - Sun
Cap Cana
7 max

Saona Island VIP

10h
L - D
Saona
20 max

Catalina Island Diving

8h
M - W - F
Catalina
25 max

Scuba doo

3h
Mon - Sun
Cabeza Toro
25 max

Parasailing

3h
Mon - Sun
Bávaro
25 max
JackCana Tours is the leading company in terms of excursions and tours in Punta Cana. With an enviable customer service, our clients are very satisfied at the end of the activities they contract with our team.

What are you waiting for?

Why choose us for your tours?

Still wondering why choose our excursions in Punta Cana?

Pick up at hotel

We pick you up at the hotel or apartment where you are staying. We will agree on a pick-up time and our drivers will go to your lobby. All facilities with our service.

Many languages

Our excursions and tours are led by trained staff with several languages: Spanish, English, French, Portuguese, German and Russian. Do not miss anything for not asking.

Unlimited fun

Discover the Caribbean island with more fun. Punta Cana is a fantastic place to relax and forget about your routine. Enjoy our excursions and meet hundreds of new friends.

Meet our team

Do you want to put a face to our team of professionals?
Our team of professionals will make you enjoy a very pleasant experience during your vacation in the Dominican Republic.
JACKSON CLERGE
JACKSON CLERGE
BOOKING MANAGER
More than 15 years offering excursions to the Caribbean endorse Jackson's professional career.
Óscar Fernández
ÓSCAR FERNÁNDEZ
DIGITAL ASSISTANCE
His passion for Punta Cana has made him become a national benchmark in excursions around the island.
José Carlos Barroso
JOSÉ CARLOS BARROSO
MARKETING DIRECTOR
Working digitally since 2008, he has extensive experience in the sector.
In our frequently asked questions section, you can find all the information related to the excursions and tours that we offer in Punta Cana. If you still have questions, do not hesitate to contact us through the contact form.

Frequently Asked Questions (FAQ)

Here you will find everything you need to know about the excursion
Reservation
Information
Private service
Cancellations
Transport
Reservas Punta Cana Excursiones

Can I book an activity for someone?

On our page it is always easy to book for someone else. You only need to indicate the person who is going to the activity for the reservation to be made correctly.

How can I pay for my reservations?

By choosing our booking platform your activity, our department will be in contact with you. We will send you an email with a link where you can pay a part by PayPal. On the day of the activity you will pay the rest of the pending amount. Remember that all reservations are made on our platform.

Is the payment secure?

On our page we have a secure and encrypted online payment system against fraud without saving your card information.

Can it be reserved and paid at the destination?

To ensure your reservation, you only have to pay a small part and the rest is paid when you leave for the excursion.
Information excursion punta cana

Is it necessary to print the receipt or receipt?

When booking on our page you will need to print the confirmation sheet that you will receive by email for each excursion.

What is the meeting point of the activity?

Normally the meeting point for each activity will be at the hotel reception. In case of any change, you will receive information by email depending on the change. If you have any questions, always try to contact our reservation department.

Are there seats for small children in the excursion vehicles?

The transports have a child seat available in compliance with the laws of the country. When choosing our page to reserve your activities always indicate the age of the children to take all into account.

In what languages is the tour available?

On our platform we offer a high quality service in terms of languages. We have qualified personnel to provide you with a service in all languages: English, French, Spanish and Portuguese.
excursion private punta cana

Private service for large groups

We offer a private service for groups of more than 20 people. In this case, the activity can be carried out only for this group without a supplement in the price.

Can you join more people who are not on the list?

No one can join a private tour who is not from the same group.

Can you pick us up at different hotels?

In a private tour you can pick up clients from different hotels if they notify us before the reservation.
cancel excursion punta cana

Is there cancellation insurance?

Each activity has its cancellation policy. If the cancellation is made outside of the indicated time and is for serious causes, also contact us to try to solve it.

Right of cancellation

When reserving an activity you will see the cancellation policy for this same activity. In case of having the right to cancel, the amount of the payment method in which the reservation was made will be returned.

Cancellation due to weather conditions

If it rains or bad weather, offer an alternative date or refund of the payment.

Refund of the amount

You cannot change the payment method. In case of cancellation, the refund is made in the same form of payment in which the reservation was made.
cancel excursion punta cana

What courtesy time does the driver give us?

Each excursion has a specific time. When you book the excursion on our page you will see how long it takes the driver to reach the destination point.

How will we identify the transport that will take us to the excursion?

When the driver arrives at the meeting point, the guide will come down with a list in hand to identify the clients who have chosen our platform to book their activity. Once it is on our guide's list, the driver will take you to your destination from where the activity starts.

In case of missing the bus, what can we do?

Always to all our clients, when booking on our page, we advise them to be at the meeting point 10 minutes before the time of the activity. Once the driver arrives at the meeting point, it will take 10 more minutes to ensure that all our clients are on board. In case of missing the bus, the client must pay for a taxi on his own account to take him to the destination.

Can we go on our own to the destination point?

For clients who have chosen our platform to book their activities, if they know where they are staying at the destination point, they can go on their own and always have to bring the voucher or receipt of the confirmation of the excursion. Also remember that you must be at the destination 15 minutes before the activity starts.

Are the excursion transfers private?

To all clients who book their activity on our page, we offer a private service only for said tour, you will not have a transport per person, but a transport for all clients who choose said tour.

Customer reviews

What do our clients say about our excursions in Punta Cana?
What do people who have done any kind of tour with us think? Know just a few testimonials from clients who have already enjoyed.
Contact us
Do you have questions about our tours in Punta Cana?
AV. BARCELO CALLE BRISAS NÚM. C 6, FRIUSA-BÁVARO, HIGÜEY LA ALTAGRACIA 23000 República Dominicana
+1 (829) 576-0336
contacto@jackcana.tours





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